Acceptance of Terms
By accessing or using the Ohio Water Damage Pros website at ohwaterdamagepros.pages.dev, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use of our website and services immediately. These terms apply to all visitors, users, and others who access or use our services. Your continued use of our website following the posting of any changes to these terms constitutes acceptance of those changes.
We provide these terms to ensure clarity about the nature of our relationship with you and to protect both parties. We encourage you to read these terms carefully before requesting our services or submitting any information through our website.
Services Provided
Ohio Water Damage Pros provides water damage restoration, mitigation, and related emergency services to residential and commercial property owners throughout Ohio. Our services include, but are not limited to, water extraction, structural drying, dehumidification, mold prevention, and coordination with insurance providers.
All services are performed based on the specific conditions present at your property. We cannot guarantee identical results across different projects, as outcomes depend on factors including the severity of damage, materials affected, response time, environmental conditions, and structural characteristics of your building. We commit to performing all work in a professional manner consistent with industry standards established by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and applicable Ohio regulations.
Service availability may vary based on demand, weather emergencies, and geographic location. We make reasonable efforts to respond to emergency requests promptly but do not guarantee specific arrival times.
Phone Calls and Estimates
When you contact Ohio Water Damage Pros by phone or through our website, you consent to receive communications from us regarding your service request. We may contact you by telephone, text message, or email to discuss your needs, provide estimates, schedule services, or follow up on completed work.
Initial estimates provided by phone or based on description are preliminary and subject to adjustment following on-site inspection. Final pricing is determined after our technicians assess the actual conditions at your property. We strive to provide accurate estimates; however, unforeseen conditions discovered during the course of work may necessitate additional services and associated costs. We will communicate any material changes to the scope of work and obtain your authorization before proceeding with additional services.
Standard carrier rates and fees may apply to text messages and phone calls. You may opt out of promotional communications at any time by following the instructions provided in those messages or by contacting us directly.
Independent Contractors
Ohio Water Damage Pros may engage independent contractors, subcontractors, or affiliated service providers to perform certain aspects of restoration work. All contractors working under our direction are required to maintain appropriate licensing, insurance, and professional standards. However, we are not liable for the actions of third-party contractors except to the extent of our own negligence in selecting or supervising them.
Any disputes arising directly between you and an independent contractor should be addressed with that party. We will make reasonable efforts to facilitate resolution of service-related concerns involving our contracted partners.
Intellectual Property
All content on this website, including text, graphics, logos, images, service descriptions, and the overall design, is the property of Ohio Water Damage Pros or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may view and print pages from our website for your personal, non-commercial reference only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from this website without our prior written consent. Unauthorized use of any materials may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
Limitation of Liability
To the fullest extent permitted by Ohio law, Ohio Water Damage Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, personal injury, property damage, or emotional distress, arising out of or relating to your use of our website or services, regardless of whether such damages were foreseeable or whether we were advised of the possibility of such damages.
Our total liability for any claim arising from or relating to our services shall not exceed the amount you actually paid us for the specific services giving rise to the claim. This limitation applies whether the claim is based in contract, tort, negligence, strict liability, or any other legal theory.
Some jurisdictions do not permit the exclusion or limitation of certain damages, so the above limitations may not apply to you in whole or in part.
Disclaimers
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.
We do not warrant that our website will be uninterrupted, secure, or error-free, that defects will be corrected, or that the website or servers are free of viruses or other harmful components. Information on our website is provided for general informational purposes and does not constitute professional advice. Always consult qualified professionals regarding your specific situation.
Water damage restoration involves inherent uncertainties. While we employ trained professionals and established methods, we cannot guarantee complete prevention of mold growth, structural issues, or secondary damage, particularly in situations involving delayed response or pre-existing conditions.
Governing Law
These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms shall be brought exclusively in the state or federal courts located in Ohio, and you consent to the personal jurisdiction and venue of such courts.
Changes to These Terms
We reserve the right to modify or replace these Terms of Service at any time at our sole discretion. Changes will be effective immediately upon posting to our website. We will indicate the effective date of the current terms at the top of this page. Your continued use of our website or services following any changes constitutes acceptance of the revised terms. We encourage you to review these terms periodically.
Contact Information
If you have questions, concerns, or comments about these Terms of Service, please contact Ohio Water Damage Pros through the information provided on our website. We welcome your feedback and will make reasonable efforts to address your inquiries in a timely manner.